To make a reservation call:
01237 459666
Bideford Van Hire

Rental Agreement

1. Your contract with us – When you sign the form over the page you accept the conditions set out in this rental agreement. Please read the rental agreement carefully. If there is anything you do not understand or do not agree with, please ask a member of staff.
2. Rental period – You will have the vehicle for the rental period shown in the agreement. We may agree to extend this rental period but the rental period may not be more than 30 days. If you do not bring the vehicle back on time you are breaking the conditions of this agreement. We can charge you for every day or part day you have the vehicle after you should have returned it to us. Until we get the vehicle back we will charge you the daily rate.
3. Your responsibilities – You must look after the vehicle and keys. You must always lock the vehicle when you are not using it and use any security device fitted to or supplied with the vehicle. You must protect the vehicle against bad weather, which can cause damage. You must make sure you use the correct fuel. You are responsible for any damage to the vehicle caused by hitting low-level objects such as bridges or branches. You must not sell, rent or dispose of the vehicle or any of its parts. You must not give anyone any legal rights over the vehicle. You must not let anyone work on the vehicle without our permission. If we do give you permission we will only give you a refund if you have a receipt for the work. You must let us know as soon as you become aware of a fault with the vehicle. You must bring the vehicle back to the place we agreed, during working hours. One of our staff must see the vehicle to check that it is in good condition. If we have agreed that you may return the vehicle outside business hours, you will remain responsible for the vehicle and its condition until a member of staff inspects it. You will have to pay for reasonable costs of repair if: we have to pay extra costs to return the vehicle to its condition when a pre-rental inspection was carried out (for example, if extra valeting time or special material or equipment is needed to restore the vehicle to its pre-rental condition or you have damaged the inside of the vehicle. Before you bring back the vehicle you must check that you have not left any personal belongings in the vehicle.
4. Our responsibilities - we have maintained the vehicle to a good standard with regular servicing and regular before & after hire checks. We assure you that the vehicle is roadworthy and suitable for renting at the start of the rental period. We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).
5. Property – we are only responsible for loss or damage to property left in the vehicle if the loss or damage results from our negligence or a breach of contract.
6. Conditions for using the vehicle – the vehicle must only be driven by you and any other named driver named over the page or by anyone else we authorise in writing. Anyone driving the vehicle must have a full valid driving licence. You or any other authorised driver must not: Use the vehicle for hire or reward, illegal purposes, racing, pace making, testing the vehicles reliability and speed or teaching someone to drive. You must not: use the vehicle while under the influence of alcohol and drugs. Drive the vehicle outside England Scotland & Wales, unless we have given you written permission. Load the vehicle beyond the manufacturers maximum weight recommendations and make sure the load is secured safely. If the vehicle is a commercial vehicle use it for a purpose for which you need an operators licence if you do not have one.
7. Towing – You or any other authorised driver must not use the vehicle for towing unless we have given you written permission.
8. Charges – we work out our charges using our current price list. You will pay the following charges. a. The rental and any other charges we work out according to this agreement. b. Any charge for loss or damage resulting from you not keeping to condition 3. c. A refueling service charge if you have used, and not replaced the quantity of fuel that we have supplied at the start of the original rental. The charge will be based on the current rates at the time of hire. d. All fines and court costs for parking, traffic or other offences (including any costs which arise if the vehicle is clamped) you must pay the appropriate authority any fines and costs if and when the authority demands this payment. If you do not, you will be responsible to pay our reasonable administration charges, which arise when we deal with these matters. e. The reasonable cost of repairing any extra damage which was not noted on our vehicle condition report, whether you were at fault or not. And the reasonable cost of replacing the vehicle if it is stolen, depending on any insurance you have (as set in 9) If and when we demand this payment. f. A loss of income charge when we demand it, if we cannot rent out the vehicle because it needs to be repaired, it is a write of or it has been stolen and we are waiting to receive full payment of the vehicles value. We will only charge you for the loss of income if we can’t get back the losses under the damage protection programme. We will charge you at the published daily rate and we will never charge you for more than 30 days rental charges. We will always do everything we can to make sure the vehicle is repaired or we get payment as soon as possible. g. Any charges arising from customs and excise seizing the vehicle, together with a loss of income charge while we cannot rent out the vehicle, if and when we demand this payment. h. Any published rates for delivering and collecting the vehicle. i. Interest which we will add every day to any amount you do not pay us on time, at the rate of 4% a year above the base lending rate of Barclays Bank from time to time. j. Value added tax and all other taxes on any of the charges listed above, as appropriate. You are responsible for all charges, even if you have asked someone else to be responsible for them.
9. Our insurance and damage protection programme – By putting your initials in the appropriate box over the page you are you are accepting the conditions of our insurance and damage protection programme. We have a legal responsibility to have third party insurance. This provides cover for claims made if you injure or kill anybody, or damage their property; cover for damage to property is limited. If you accept this, you still have to pay an amount up to the responsibility amount every time you damage the vehicle. We will provide cover for theft and damage to the vehicle caused during an attempted theft if you have ticked the box marked theft waiver over the page. If you accept this, you still have to pay an amount up to the responsibility amount if the vehicle is stolen. The responsibility amount you have to pay in each case is shown over the page. We will provide personal accident insurance, personal belongings insurance and goods in transit insurance if you initialled the appropriate boxes over the page. You can get details of our insurance and damage protection programme including the main exclusions from the office you rented from.
10. Your own Insurance - If we fill in the appropriate box over the page you may arrange your own insurance for the full duration of the rental as long as you can prove that this insurance is valid and have signed the confirmation over the page. We have to agree to the amount of cover you arrange, the type of policy and the insurer you have chosen. We must be satisfied with the cover and policy conditions, and you must not change them. We may ask your insurers to record our name as owners of the vehicle. If the vehicle is damaged or stolen you let us negotiate with the insurers about whether the vehicle can be repaired or what compensation is due to us. You are financially responsible for settling the full claim and paying all costs if the policy you have arranged fails and the vehicle is damaged, lost or stolen or a claim as made by any other party.
11. What to do if you have an accident – If you have an accident you must not admit responsibility. You should get the names and addresses of everyone involved, including witnesses. You should also: make the vehicle secure, tell the police straight away if anyone is injured or there is a disagreement over who is responsible and call our office straight away. You must then fill in our accident report form and send it to us.
12. Data Protection – You agree that we may use any information you have given us to carry out our own market research. If you break the agreement we can give this information to credit reference agencies, the Driver and Vehicle Licensing Authority (DVLA), debt collectors and any other relevant organisation.
13. Ending the agreement – a. If you are a consumer we will end this agreement straight away if we find out that your belongings have been taken away from you to pay off your debts, or a receiving order has been made against you. We may end this agreement if you do not meet the main requirements of this agreement. b. If you are a company, we will end this agreement straight away if: You go into liquidation. You call a meeting of creditors. We find out that your goods have been taken away from you until you pay off your debts or you do not meet any of the conditions of this agreement. c. If we and this agreement it will not affect our right to receive any money we are owed under the conditions of this agreement. We can also claim reasonable cost from you if you do not meet the main requirements.
14. Governing Law – this agreement is governed by the laws of the country in which it is signed. Any dispute may be settled in the courts of that country.

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Bideford Van Hire & Self Storage
28 -29 Farm Road
Caddsdown Industrial Park
Bideford
Devon EX39 3BE

Telephone:
01237 459666

E-mail:
info@bidefordvanhire.co.uk

Web:
www.bidefordvanhire.co.uk